Privacy Policy

Your privacy is important to us. It is NativeExpress's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you.

This policy is effective as of February 11, 2024.

Information We Collect

We collect information in two ways:

• Voluntarily provided information: Information you actively provide when subscribing to our newsletter or making purchases
• Automatically collected information: Basic information your device sends when accessing our services

Newsletter Subscriptions

When you subscribe to our newsletter, we collect:

• Email address
• Name (if provided)

Payment Information

When you make a purchase to access our services, we collect:

• Payment details (processed securely through our payment processor)
• Billing information
• Email address for communication and access management

Use of Information

We use your personal information for:

• Delivering our newsletter to subscribers
• Processing payments and providing access to paid services
• Communicating important updates about our services
• Responding to your inquiries or support requests

Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary:

• Newsletter subscription information: Until you unsubscribe
• Payment and account information: As required by law and for our legitimate business purposes

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Unsubscribe from our newsletter at any time
• Request details about what information we hold about you

Children's Privacy

We do not knowingly collect or solicit information from anyone under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Changes to This Policy

We may update this policy at our discretion. Significant changes will be notified to our users via email or through our website.

International Users

Our services are hosted in and operated from the European Union. We process and store your data in accordance with EU data protection laws, specifically the General Data Protection Regulation (GDPR).

Contact Information

For any questions or concerns regarding your privacy, please contact:

Robin Faraj
Email: contact@native.express

Data Protection Officer (DPO): Robin Faraj Email: dpo@native.express

GDPR Compliance

As a company based in Germany, we fully comply with the EU General Data Protection Regulation (GDPR). We process your personal data based on:

• Your consent (for newsletter subscriptions)
• Contractual necessity (for processing payments and providing access to services)
• Our legitimate interests (for improving our services and communication)

Your rights under GDPR include:

• Access your data
• Rectify inaccurate data
• Request data deletion ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

You can exercise these rights by contacting us at contact@native.express. We will respond to your request within 30 days.

Supervisory Authority: If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. You can contact the German Federal Commissioner for Data Protection and Freedom of Information (BfDI) or your local data protection authority.